Privacy Policy

Last Updated: July 30, 2025

At OBDPAL.com, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, billing and shipping address.

• Account login information (if you create an account on our website).

• Payment details (processed securely via third-party payment processors; we never store full credit card information).

1.2 Order and Transaction Details

• Order history, products purchased, and communication related to your transactions.

1.3 Technical and Device Information

• IP address, browser type, operating system, device identifiers.

• Information about how you navigate and interact with our website (e.g., pages visited, time spent, clicks).

1.4 Cookies and Tracking Data

• We use cookies, pixels, and similar technologies to improve your browsing experience, store preferences, provide personalized recommendations, and analyze traffic.

2. How We Use Your Information

We process your information for the following purposes:

• To process and deliver orders, including payment verification, shipping, and order confirmation emails.

• To provide customer service, handle returns, warranty claims, and respond to inquiries.

• To improve our website performance, personalize your shopping experience, and develop new features or products.

• To send you promotional offers, newsletters, or updates (you may opt out at any time).

• To prevent fraud, enhance security, and comply with applicable laws or regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share necessary data with:

• Service providers (e.g., payment processors, shipping companies, IT and marketing service providers) strictly to fulfill your orders or improve services.

• Legal authorities, when required by law, legal process, or to protect our rights, property, and safety or that of others.

• Business transfers, in case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Data Storage and Security

• We use secure servers and encryption technologies to protect your information from unauthorized access, disclosure, alteration, or destruction.

• Only authorized personnel with confidentiality obligations can access your data.

5. Cookies and Tracking Technologies

Our site uses cookies to:

• Enable key website functionalities such as cart and checkout.

• Remember your preferences and saved items for faster browsing.

• Provide tailored content, offers, and advertising.

• Analyze website traffic and performance for optimization.
  You can disable cookies in your browser settings, but some site features may not function properly.

6. Retention of Data

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.

• Meet legal, accounting, or reporting requirements.
  You may request deletion of your personal data where legally permissible.

7. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to update or correct inaccurate information.

• Deletion: Request that we delete your personal data (subject to legal obligations).

• Data portability: Request a copy of your information in a structured, machine-readable format.

• Marketing opt-out: Unsubscribe from promotional emails at any time by clicking “unsubscribe” or contacting us directly.
  To exercise your rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with the revised "Last Updated" date.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: service@obdpal.com

• Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC+8)

• Company Name: HK LENKOR TRADING CO.，LIMITED

• Company Address: ROOM 2506 WELL FUNG INDUSTRIAL CENTER NO.68  TA CHUEN PING STREET KWAI CHUNG NT